Privacy Policy
This Privacy Policy explains how EVA Systems LLC (“EVA Systems,” “we,” “us,” or “our”) collects, uses, and protects information in connection with the EVA Listing Agent platform and any related websites, applications, and services owned or operated by EVA Systems LLC (collectively, the “Platform”). By accessing or using the Platform, you agree to this Privacy Policy and to our Terms & Conditions.
1. Who This Policy Covers
The Platform is a business-to-business tool provided to automotive dealerships and their authorized employees (“Dealership Users”). It is not directed to or intended for consumers or the general public, and it is not intended for anyone under the age of 18.
2. Information We Collect
a. Account and contact information
When a dealership administrator creates a user account, we collect the user’s name, business email address, mobile phone number (optional, used for notifications), assigned role, and dealership assignments. We also store authentication data managed by our identity provider.
b. Dealership and billing information
We collect dealership account details such as dealership name, address, phone number, primary zip code, and billing and primary contact information provided by the dealership.
c. Usage information
We collect operational data about how the Platform is used, such as searches run, leads assigned, status changes, deals recorded, and standard technical log data (e.g., timestamps and request metadata) used to operate and secure the service.
d. Sourced listing data
The Platform aggregates and filters vehicle listing information that is publicly posted on third-party marketplaces (such as Craigslist and Facebook Marketplace) within the parameters a dealership configures. This information originates from those third-party platforms and their users, not from EVA Systems.
3. How We Use Information
- To provide, operate, maintain, and secure the Platform;
- To authenticate users and enforce role-based and dealership-based access;
- To deliver operational notifications to Dealership Users, including by email and, where a mobile number is provided, by SMS text message (see Section 4);
- To provide customer support and respond to requests;
- To monitor, troubleshoot, and improve the Platform; and
- To comply with legal obligations and enforce our agreements.
4. SMS / Text Messaging Program
Text alerts are optional and are never required to create or use an EVA account, or to complete any transaction. A Dealership User may voluntarily opt in from within the EVA platform (under “Text alerts” / Notification Settings) by entering their own mobile number and checking an SMS-consent box that is unchecked by default. EVA Listing Agent then sends that user operational, account-related text messages — for example, that a monitored listing’s price has dropped or that a lead was assigned to them. These are non-marketing, service messages sent only to authorized Dealership Users who have opted in.
- Consent: SMS consent is voluntary, optional, and not a condition of using EVA or of any transaction. The user opts in themselves inside the platform (a self-checked box, unchecked by default); the consent and its timestamp are recorded. A user may decline, or withdraw consent at any time, and still use every EVA feature.
- Message frequency: Message frequency varies based on account activity.
- Cost: Message and data rates may apply.
- Opt-out: You can opt out at any time by replying STOP to any message. You will receive a confirmation and no further messages will be sent, unless you re-enroll.
- Help: Reply HELP for assistance, or contact us at [email protected].
- Carriers are not liable for delayed or undelivered messages.
Mobile information sharing. No mobile information (including mobile phone numbers and SMS consent/opt-in data) will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support the messaging service (for example, our SMS delivery provider) is permitted solely to operate the messaging program. Text messaging originator opt-in data and consent are not shared with any third parties for any other purpose.
5. How We Share Information
We do not sell personal information. We share information only as follows:
- Service providers / subprocessors: We use trusted vendors to operate the Platform — including cloud hosting, database and authentication services, email delivery, and SMS delivery (e.g., Twilio) — who process information on our behalf under confidentiality obligations and only as needed to provide their services.
- Within a dealership: Account and lead information is visible to authorized users of the same dealership consistent with their assigned roles.
- Legal and safety: We may disclose information when required by law, subpoena, or legal process, or to protect the rights, property, or safety of EVA Systems, our users, or others.
- Business transfers: Information may be transferred in connection with a merger, acquisition, financing, or sale of assets.
6. Data Retention
We retain information for as long as an account is active and as needed to provide the Platform, comply with legal obligations, resolve disputes, and enforce our agreements. Sourced listing data is retained and refreshed according to the dealership’s configuration and our operational needs.
7. Security
We use administrative, technical, and organizational measures designed to protect information, including encrypted credentials, role- and dealership-scoped access controls, and encrypted secrets. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Platforms and Sourced Data
Listing data made available through the Platform originates from third-party marketplaces and their users. EVA Systems does not control, author, or guarantee the accuracy, legality, or availability of that data, and this Privacy Policy does not apply to those third-party platforms. Your and your dealership’s access to and use of such data is governed by our Terms & Conditions and by the applicable third-party platform terms and applicable law.
9. Your Choices
Dealership administrators can add, modify, or remove user accounts and update contact information. Users may opt out of SMS as described in Section 4, or contact their dealership administrator or us to update their information. Requests regarding personal information may be sent to [email protected].
10. Children’s Privacy
The Platform is intended solely for business use by adults acting on behalf of a dealership and is not directed to individuals under 18. We do not knowingly collect information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by the “Last updated” date above, and continued use of the Platform after changes become effective constitutes acceptance.
12. Contact Us
EVA Systems LLC
Attn: Privacy
6345 W. Muirfield Way, Florence, AZ 85132
Email: [email protected]